corporate performance management
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corporate performance management



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DEFINITION - Corporate performance management (CPM) is the area of business intelligence (BI) involved with monitoring and managing an organization's performance, according to key performance indicators (KPIs) such as revenue, return on investment (ROI), overhead, and operational costs. For online businesses, CPM includes additional factors such as page views, server load, network traffic and transactions per second. CPM is also known as business performance management (BPM) or enterprise performance management (EPM) .

Components of CPM include all the practices, technologies, methodologies and metrics used to gather and apply relevant information. CPM software includes forecasting, budgeting and planning functions, as well as graphical scorecards and dashboards to display and deliver corporate information. A CPM interface usually displays figures for key performance indicators so that employees can track individual and project performance relative to corporate goals and strategies. Some companies use established management methodologies with their CPM systems, such as balanced scorecard or Six Sigma.

Historically used within finance departments, CPM software is now designed to be used enterprise-wide, often as a complement to business intelligence systems. Gartner predicts that by 2010, BI and CPM will have converged.

Getting started with corporate performance management
To explore how CPM is used in the enterprise, here are some additional resources:
Business intelligence and corporate performance management software: Build vs. buy: Should you develop a custom CPM system or purchase CPM software? Rick Sherman offers expert advice on evaluating and choosing the right approach
Corporate performance management software helps bank conquer its budget woes: Case studies are a great way to learn about what works, and what doesn't. Find out how one bank cut its budget process time in half with CPM software from Applix.

LAST UPDATED: 23 Sep 2008

Read more about corporate performance management:
- Hyperion is a vendor of business performance management products.
- Cognos provides an overview of corporate performance management.


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