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COMPLIANCE AND GOVERNANCE DIGEST

Using an information security council


Eric Holmquist, Contributor
11.11.2008
Rating: -3.67- (out of 5)


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One of the more vexing challenges that financial services firms often face within their information security programs is obtaining sufficient input and participation from different areas within the organization. This can be particularly troublesome when addressing complex security issues and attempting to set policy. If the right people don't have input and ownership in establishing policies then those policies may not be recognized with their full weight.

One way to address this issue is by utilizing an information security council. An information security council is a cross-functional group capable of bringing together a broad range of perspectives within a senior oversight body. Structured correctly, a council can be an extremely efficient way of managing the information security program and, more importantly, reinforcing that information security is a business issue, not an IT issue.

The council would be responsible for evaluating issues and authoring policy, even making recommendations on procedures. By incorporating broad input from the various control and operational areas, policies will carry more weight, not only because they have already been fully vetted with senior managers, but because the council members will support them within their own functional areas as well.

The council should also oversee the annual information security risk assessment, staff training and the report to the board of directors on the state of the information security program.

There are a number of design attributes that are critical for an information security council to be successful. The council must:

The council can even be used for explicit training oppo


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rtunities, helping members to understand how things like firewalls and intrusion detection systems actually work. When explained in simple language, these technologies can be extremely interesting to senior managers, particularly against the backdrop of the very real threats that they help mitigate.

What participants will find is that, over time, as members learn from each other and work through complex issues taking multiple perspectives into consideration that they become each other's eyes and ears. The representative from legal may spot something that is a technical risk. IT representatives will become more adept at spotting potential compliance issues. HR may proactively identify something that is a process risk. One of the central truths of effective risk management is that the more people know about other operating areas, the better their ability to identify and manage risk. In this way, an information security council can be a powerful tool in information security governance.

About the author:
Eric Holmquist is the vice president and director of operations risk management at Advanta Bank Corp. He has over 25 years experience in the financial services industry and is a frequent industry author and speaker. He is responsible for the development and oversight of the bank's operational risk management program. In addition, Holmquist chairs the operational risk management for IT committee through the Risk Management Association. He is the author of Risk-Sizing ORM – Scaling Operational Risk Management For The Small To Mid-sized Market, is a contributing author to Operational Risk 2.0 (2007) and The Advanced Measurement Approach to Operational Risk (2006).


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